POD request

Before submitting a POD, please allow at least 1 extra day than normal for delivery. This is because of the normal delays that occur transferring parcels from urban contractors to rural delivery contractors.

As Coural does not currently have in‐field scanning available, we cannot offer an online track and trace service.

Signatures will only be obtained if a Coural signature required ticket is used in conjuction with a red or a green ticket.

Requester Details
Have you previously made a POD request for this parcel?
If 'yes' please enter date of earlier request
Date Request Submitted Courier Company*
Courier branch making enquiry* Courier branch where parcel sent from*
Contact name* Email*
Phone number*
Minimum of 7 numbers
Parcel Details
Your ticket number(s)*
Coural ticket numbers(s)*
What was Coural drop off point address where parcel was left* What date/time was the parcel left
e.g. dd/mm/yyyy hh:mm am/pm
Have you already contacted Coural contractor
What was the response from the Coural contractor
Address Details
Name of addressee
(must include surname or trading name)*
*Address on parcel (incl RD)* *

Addressee phone number Nature of contents
Who sent the parcel Who initiated enquiry*
A copy of this form may be sent to you if you tick this box.
What is the problem*