POD request

Before submitting a POD you may find out delivery details yourself by using our ticket search. This will display scan time and date and GPS location of scan (mobile sacnned tickets only).

Just enter the ticket number without any alpha prefix.

 Search Ticket

Note: Please allow at least 1 extra day than normal for delivery before submitting a POD. This is because of the normal delays that occur transferring parcels from urban contractors to rural delivery contractors.

Signatures will only be obtained if a Coural signature required ticket is used (Yellow).

Requester Details
Have you previously made a POD request for this parcel?
If 'yes' please enter date of earlier request
Date Request Submitted Courier Company*
Courier branch making enquiry* Courier branch where parcel sent from*
Contact name* Email*
Phone number*
Minimum of 7 numbers
Parcel Details
Your ticket number(s)*
Coural ticket numbers(s)*
What was Coural drop off point address where parcel was left* What date/time was the parcel left
e.g. dd/mm/yyyy hh:mm am/pm
Have you already contacted Coural contractor
What was the response from the Coural contractor
Address Details
Name of addressee
(must include surname or trading name)*
*Address on parcel (incl RD)* *

Addressee phone number Nature of contents
Who sent the parcel Who initiated enquiry*
A copy of this form may be sent to you if you tick this box.
What is the problem*